FAQ

Frequently asked questions – contact us if you're still scratching your head after reading this page.

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1. What types of products do you offer?

We create a variety of handmade wooden items, including home decor, kitchenware, small furniture pieces, and personalized gifts. Each piece is crafted with care and attention to detail, ensuring a high-quality, unique product.

We offer custom laser engraving on everything we offer on the site. If you are interested in putting a name, message, or photo on any of the pieces you purchase, send us a message to add custom laser engraving for that personal touch!

2. Do you take custom orders?

Yes! We specialize in creating custom furniture and other bespoke wooden items. Whether you need a dining table, bookshelf, or a personalized gift, we can design and craft something to match your vision. We also have access to an extensive selection of domestic and exotic hardwoods. If you are interested in getting something made using a different species of wood, send us a message!

3. What materials do you use?

We use high-quality, sustainably sourced wood, such as oak, walnut, maple, and cherry. We also offer exotic wood species. Eco-friendly finishes and stains are used to enhance the beauty and longevity of everything that leaves our shop.

4. How long does it take to complete an order?

The timeline depends on the complexity of the piece and our current workload. For custom furniture, our current lead time is typically 6-8 weeks. Smaller items or ready-made products typically ship within 5-10 business days.

5. Do you ship your products?

Yes, we ship nationwide to all 50 states - even Alaska and Hawaii! Shipping costs and delivery times vary depending on the size of the item and your location. Local pickup or delivery is also available.

6. How do I place a custom furniture order?

To get started, contact us via our website or email with details about your project. Include dimensions, materials, style preferences, and any inspiration photos you have. We’ll work with you to finalize the design and provide as accurate of a quote as possible.

7. Can I see the design before you start?

Absolutely! Depending on the complexity of the project, we typically require a non-refundable deposit to cover the time it takes to put together initial sketches/renderings. We’ll create a digital or hand-drawn sketch for your approval before beginning production. Adjustments can be made during this stage to ensure you’re happy with the design.

8. What is your pricing for custom furniture?

This is a common question, and we'll try our best to be as up-front as possible! Our custom furniture pricing depends on several factors, including:

Size: Larger pieces, such as dining tables or bookcases, typically require more materials and time to build.

Materials: The type of wood and finishes you choose can significantly impact the cost. For example, exotic hardwoods or specialty finishes will be more expensive than locally sourced woods or standard finishes.

Design Complexity: Intricate designs, carvings, or specialized joinery can add to the overall cost.

We believe in providing fair, transparent pricing. When you reach out with your project idea, we’ll work closely with you to create a design that fits your vision and budget. Here’s how we help you stay within your budget:

Material Selection: We can suggest alternative wood types or finishes that achieve the look you want at a lower cost. For example, choosing a mix of solid wood and veneer can reduce costs while maintaining durability.

Design Adjustments: Simplifying design details, such as opting for a clean, modern look instead of ornate features, can lower the labor time and overall cost.

Phased Projects: For larger or multi-piece projects, we can break the work into phases to spread the cost over time.

Once we understand your needs and budget, we’ll provide a detailed quote that outlines all costs upfront, so there are no surprises. If adjustments are needed to meet your budget, we’ll work with you to find creative solutions while maintaining the quality and craftsmanship you expect. Once a design has been agreed upon, we require an up-front, non-refundable deposit of 50% of the total cost of the job. The remaining 50% is required at the time of project completion.

If you have a specific budget in mind - let us know! We’re happy to explore options and create something that’s both beautiful and affordable.